still having issues?
contact our support team
Sometimes you need more than a link. You need a live person. Let us know how we can help.
Important: This model was discontinued in February 2022. Technical support and repairs are provided by Digital Check for a minimum of four years after the date of purchase. However, due to the discontinuation of support by Microsoft for the embedded Windows CE operating system used by this scanner, it may not be possible to resolve issues in all situations.
If you are a remote deposit customer having problems with the initial setup of your scanner, including device not detected by your deposit software, please contact your bank or software provider first.
Note: The SmartSource Professional and SmartSource Expert share a common mechanical design, and the videos below cover both models.
SmartPVA Demo Tool
Scanner TCP/IP Network Settings Configuration Utility
Expert Elite IP configuration Utility (GUI)
Note: This is a direct download link from Microsoft. (Chrome users right-click and “Save link as” to download)
Sometimes you need more than a link. You need a live person. Let us know how we can help.
By downloading this software, you agree to Digital Check’s Global Software Terms of Service. Please read the document and be sure that you agree to these terms.
By clicking the Download link below, you certify that you understand and accept these conditions.
By downloading this software, you agree to Digital Check’s Global Software Terms of Service. Please read the document and be sure that you agree to these terms.
By clicking the Download link below, you certify that you understand and accept these conditions.
By downloading this software, you agree to Digital Check’s Global Software Terms of Service. Please read the document and be sure that you agree to these terms.
By clicking the Download link below, you certify that you understand and accept these conditions.