“As retail merchants, corporate treasury departments and small business customers implement remote deposit capture applications, financial institutions are looking for better methods to ensure these customers’ deposit operations run smoothly,” said John Gainer, executive vice president of Digital Check. “Our remote monitoring capabilities extend the bank’s services and reach within the marketplace. This capability is increasingly important as institutions use remote deposit capture to acquire customers outside of their traditional geographies.”
The remote monitoring application also keeps track of all deployed hardware while providing data security and user confidentiality. While the application tracks performance data on image quality, no check images, MICR data, nor any user information is accessible providing complete protection of customer information.
The new capability is scheduled for initial release in the second quarter of 2007. In addition, the joint marketing agreement establishes Digital Check as a certified Silver Bullet Ranger distributor. Ranger is a software interface that provides for flexibility between check scanners and distributed check capture software applications, enabling financial institutions and their customers to swap out scanner hardware devices without software changes.
Digital Check will exclusively market the new remote monitoring capabilities through its global reseller channel partners.