Linn Area Credit Union is a local institution with six branches in and around Cedar Rapids, Iowa. You might think that complex IT projects would be daunting for a financial institution of that size — but LACU has been operating a virtual branch environment for years with its own in-house team, and recently underwent a major core system overhaul as well. They chose the SmartSource Expert Elite for its versatility and proven network reliability. This is a must-read story for any local banks or credit unions that are weighing whether a move to virtual branch networks and teller stations are the right move for them. Read More >>

ID Card Image Capture

Besides its networking experience, Linn Area CU has also been using ID card image capture at the teller station for quite some time. With the core system update, they also switched to the Expert Elite’s built-in ID scanning function to simplify their workflow. We talk about what was involved in the change, as well as the potential that scanned ID card images hold for future security and Know Your Customer initiatives.